Thank you for shopping at Boxo Studio. We are committed to delivering your kitchen organization essentials safely and efficiently. Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
- Order Cut-off Time: All orders placed before 5:00 PM (CST), Monday – Friday, will begin processing on the same business day. Orders placed after this time or on weekends and holidays will be processed the following business day.
- All orders are processed within 1 to 3 business days (Monday – Friday, excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped, along with a tracking number.
2. Shipping Rates & Delivery Estimates
We offer standard shipping to all states within the United States. Shipping charges and estimated delivery times for your order will be calculated and displayed at checkout.
- Shipping Method: Standard Shipping
- Estimated Transit Time: 5 to 10 business days (Monday – Friday)
Shipping Cost: Free Shipping on all orders
⚠️ Please Note: Delivery delays can occasionally occur due to carrier issues or peak holiday seasons. If there is a significant delay in the shipment of your order, we will contact you via email.
3. Shipping to P.O. Boxes or APO/FPO Addresses
Boxo Studio ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Please ensure the address format is correct at checkout to avoid any delivery failures.
4. Shipment Confirmation & Order Tracking
- Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s).
- The tracking number will become active within 1-3 business hours. You can track your package directly through our “Track Your Order” page or via the carrier’s website (USPS, UPS, or FedEx).
5. Damages & Lost Packages
Boxo Studio is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. International Shipping
Currently, we only ship within the United States. We do not offer international shipping at this time.
7. Contact Information
- Email Support: contact@boxostudio.store
- Operating Hours: Monday – Friday: 9:00 AM – 6:00 PM (CST)
- Response Time: We reply within 24 business hours.
- Business Address: 1028 Anderson Street, New Iberia, LA 70560, United States